Shipping policy

 

Shipping and Delivery Policy — Pavlova by Fm

WE DO NOT MAKE NATIONAL SHIPMENTS

WE ONLY MAKE LOCAL DELIVERIES AND PICK UP ON SITE.

We make local deliveries in the Miami area.

The time indicated in the checkout represents the estimated time when your order will be ready to be dispatched, not the exact time of delivery to your door.

Delivery times may vary depending on the route, traffic and demand of the day.

We strive to deliver in the shortest possible time and we will notify you when your order is on its way.

If you need a specific delivery window, contact us before placing your order.

By completing your purchase, you accept this policy.

IF THE ORDER IS FOR PICKUP AND THEY CAN'T LOOK FOR IT AT THE AGREED TIME, THEY MUST NOTIFY IN ADVANCE.

IF YOU DO NOT LOOK FOR THE ORDER WITHIN 24 HOURS MAXIMUM, THE ORDER WILL BE CANCELED AND THERE WILL BE NO REFUND.

IF THE ORDER IS FOR DELIVERY AND THE CUSTOMER IS NOT AVAILABLE, HE DOES NOT ANSWER THE PHONE AND THERE ARE NO DELIVERY INSTRUCTIONS, WE WILL NOT BE ABLE TO LEAVE THE ORDER. YOU WILL BE ABLE TO LOOK FOR THE ORDER AT OUR HEADQUARTERS AT 865 NE 208th TER , MIAMI FL 33179, ESTADOS UNIDOS IN THE NEXT 12 HOURS. IF YOU DON'T LOOK FOR IT, THE ORDER WILL BE CANCELED AND THERE WILL BE NO REFUND.